Shipping Information
Shipping Policies
In stock items are usually shipped within 1-3 business days. Customers will be notified within 1-2 business days of any back ordered status and given the option to either wait, or cancel their order. Customers will be notified of approximate back order times as well.
We will not ship any item to a PO Box or APO/FPO address.
For any questions regarding shipping please email support@extremesportinggear.com
We will NOT ship any items out of the United States.
Please note that we do not keep any inventory in our Beech Grove location, our products are shipped from our warehouse in Missouri.
Returns
Extreme Sporting Gear customers must obtain a Return Authorization # before attempting to return any merchandise to Extreme Sporting Gear. Do not return any items to the Beech Grove location. Certain Manufacturers insist on defective or damaged merchandise being returned directly to them, so you need to check with us first. Extreme Sporting Gear will not accept any returned merchandise without a valid RA #. To obtain an RA #, call 1-888-332-4941, or email us at support@extremesportinggear.com. A customer service representative will give you an RA # that must be clearly indicated on the outside of the return parcel, as well as on any paperwork.
Incorrect or Defective Shipments
Incorrect items or defective items may be returned for replacement or credit if the request to return is communicated with Extreme Sporting Gear within 30 days of the order date, or it cannot be accepted for return.
Return Auth # Required
Extreme Sporting Gear will not be obligated to accept any returns of product submitted more than 30 days after shipment of such products to customer, including returns of defective product. RA #'s have a validity period of 30 days from the date of issue. Merchandise returned for exchange will be charged a $10.00 exchange fee plus a shipping charge.
Damaged shipments
Extreme Sporting gear will not accept merchandise damaged in transit. All claims must be filed with the shipping carrier.
Restocking Fees
Non-defective merchandise returned to Extreme Sporting Gear for any reason other than a mis-ship of product will be subject to a 15% restocking fee. Product must be received by us in original (new) condition and within 30 days of our shipping date, or it cannot be accepted for return. Merchandise returned for exchange will be charged a $10.00 exchange fee plus a shipping charge.
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